Customer Support
Need A Paw? 🐾
Our friendly Aussie-based team is here to help with orders, sizing, product questions and more.
🇦🇺 Aussie Owned
💬 Real Humans Replying
🐶 Helping Thousands Of Dog Parents
⚡ Fast Friendly Support
📍 Based In QLD
Looking for a quick answer?
Messenger Support
Need quick help? Message us on Facebook Messenger for the fastest and easiest support experience.
Chat On MessengerEmail Support
Prefer email? Send our team a message and we’ll usually reply within 1 business day — often much sooner 🐾
Email Our TeamPhone Support
Some customers simply prefer speaking to a real Aussie human 😊
We’re often busy packing orders in the warehouse, so if we miss your call we’ll get back to you as soon as possible 🐾
Send Us A Message
Tell us how we can help 🐾
For the fastest help, please include your order number if your question is about an existing order.
Before You Go...